Data processing policy | Castro Nieto

CASTRO NIETO ABOGADOS S.A.
Data processing policy

Through Law 1581 of 2012 and Decree 1377 of 2013, Colombia developed the constitutional right of all persons to know, update and rectify the information that has been collected about them in databases or files. In compliance with this regulation, CASTRO NIETO ABOGADOS S.A., adopts the present policy of use and treatment of personal data:

I. IDENTIFICATION OF THE PERSON RESPONSIBLE FOR PROCESSING PERSONAL DATA

I. The Personal Data processed by CASTRO NIETO ABOGADOS S.A., are and will be used exclusively for the purposes indicated below
II. Exercise the defense of the client’s interests in the proceedings entrusted to the firm.
III. To send reports on the progress of its process.
To carry out invoicing and collection tasks.
To generate an optimal communication in relation to our services.
To promote the firm to other clients or future users of the service based on the experience acquired with the client, respecting at all times professional secrecy.
V. Contact you as a potential client to keep you informed and offer you our services or improve existing ones.
VI. To evaluate the level of satisfaction of our services received, to carry out studies on consumption habits, preferences and services of your interest.

Make the respective payments to their suppliers and maintain business relationships.

III. RIGHTS OF THE HOLDER OF THE PERSONAL DATA

Under our data processing policy, users, holders of this information have the right at any time to:

I. To know, update and rectify their personal data.
II. Request proof of the authorization given to the person responsible for the treatment.
III. be informed, upon request, regarding the use of their personal data.
IV. File complaints with the Superintendence of Industry and Commerce for violations of the regulations governing the matter.
V. To have free access to your personal data that has been processed.

Revoke the authorization and/or request the deletion of the data when the processing does not respect the principles, rights and constitutional and legal guarantees.

IV. AREA RESPONSIBLE FOR THE ATTENTION OF REQUESTS, CONSULTATIONS AND CLAIMS

CASTRO NIETO ABOGADOS S.A., has designated the administrative area as responsible for the attention of requests, consultations and claims related to personal data.

V. CONSULTATION PROCEDURE

The holders of personal data or their proxy, may request the consultation of their personal data to the e-mail oficialprivacidad@castronieto.co or directly in the offices of CASTRO NIETO ABOGADOS S.A. through a written request.

Requests for consultation must contain at least

I. The complete identification of the holder.
II. The personal data to be consulted.
III. An address to receive notifications.
IV. An e-mail address, if you wish to receive notifications by this means.
The consultation will be attended by CASTRO NIETO ABOGADOS S.A., in a maximum term of ten (10) working days from the date of receipt of the e-mail or the physical document. When it is not possible to attend the consultation within such term, CASTRO NIETO ABOGADOS S.A. will inform the interested party expressing the reasons for the delay and will indicate the date when the request will be attended.

In any case, the definitive answers to the requests will not take more than fifteen (15) working days from the date in which the initial request was received by the Firm.

When the holder considers that the information contained in our database should be subject to correction, authorization, suppression or revocation of authorization, he will only have to submit a request to the person responsible for the processing of the information, that is, the company CASTRO NIETO ABOGADOS S.A, domiciled in Barranquilla, which he can contact by telephone (57) (5) 3601187, e-mail oficialprivacidad@castronieto.co, or by approaching the main office located at the following address Cra 53 No. 80-198 of. 406 Torre Empresarial Atlántica (Barranquilla).

These applications will be received by the administrative area, for the processing provided in Articles 14 and 15 of Law 1581 of 2012, and the rules that repeal, modify, supplement and / or regulate .

The claim must contain at least
1. The complete identification of the holder.
2. Description of the facts giving rise to the claim.
3. An address to receive notifications.
4. An e-mail address, if you wish to receive notifications by this means.
5. The documents that the owner considers necessary to provide.

If the claim is incomplete, CASTRO NIETO ABOGADOS S.A. will require the interested party within five (5) working days after receiving the claim to correct the faults. After two (2) months from the date of the request, without the applicant presenting the required information, CASTRO NIETO ABOGADOS S.A. will understand that the holder has desisted from the claim.

CASTRO NIETO ABOGADOS S.A, shall answer the claim in a maximum term of fifteen (15) working days as from the day following the date of its receipt. When it is not possible to attend the claim within such term, the interested party shall be informed of the reasons for the delay and the date in which it will be attended.

VII. VALIDITY

This information treatment policy will be effective from the day of its communication, until it is modified or the database is eliminated in its entirety. The validity of the database shall be undetermined, and it shall be kept until the reasons or purposes for which the information was collected remain.

PROCEDURE FOR THE EXERCISE OF YOUR RIGHTS AS OWNER

If you have questions about this Policy, or any concerns or complaints regarding the administration of the Policy, please contact us by any of the following means: